FAQs

Frequently Asked Questions (FAQ)

How can I contact Briskzy?
You can reach us anytime at info@briskzy.com, and our customer service team will be happy to help you!

Do you ship worldwide?
Yes, we ship to most countries around the world.

Where do you ship from?
We work with trusted fulfillment partners and ship from various locations, including the United States and overseas, depending on the product. Your order may arrive in one or more packages depending on availability.

Can I change or cancel my order?
Because we process orders quickly, please email us at info@briskzy.com within 12 hours of ordering for any changes or cancellations. After 12 hours, your order may already be in production or shipped, but you can still return it for a full refund after it arrives.

What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express) and PayPal payments.

When will my order be processed?
Orders are processed Monday to Friday, and typically ship within 1–3 business days after your order is placed. (During holidays or major sales, processing may take slightly longer.)

How long will it take to receive my order?
Delivery times vary by your location and the specific product. Most orders arrive within 2–4 weeks. Please refer to your tracking information for the most accurate estimate.

What if I don’t receive my order?
If your order hasn’t arrived within 30 days of shipment, please contact us at info@briskzy.com for a full refund or replacement.

Will I be charged customs and taxes?
All prices on our site are shown in US Dollars and are tax-free at checkout. However, you may be responsible for import duties, taxes, and customs fees upon receiving your order, depending on your local regulations. For further information, please check with your local customs office.

Still have questions?
Email us at info@briskzy.com or use our contact form—we’re here to help!